Onboard a new supplier properly: the verification file, the terms confirmed in writing, the trial-order test, and the relationship setup.
Onboard this supplier: {{supplier}} (what they'll supply, deal size, how critical to us). Checklist: the verification file (ABN/entity check, insurance certificates if they touch our site/product, references from customers our size), the commercial terms in one written place (pricing and its firmness, payment terms, lead times, MOQs, returns/defects handling, price-rise notice — the email that confirms what the sales conversation promised), the trial-order test (small first order judged on: on-time, as-spec, paperwork accuracy, and how they handled the inevitable question), the relationship setup (named contacts both sides, the escalation line, review cadence for critical suppliers), and the file-it discipline: where all this lives so the knowledge survives staff changes.
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