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Communication

Town Hall Q&A Prep

Prepare for open Q&A at an all-hands: the hard questions predicted, honest answer frames, and handling the question you can't answer.

Prep me for town hall Q&A. Context: {{context}} (what's going on — changes, results, rumours; what I've announced; the mood). Predict: the 8 hardest questions from MY context (the pay/job-security ones, the strategy-doubt ones, the why-did-X-leave ones, and the one about the elephant), per question: the honest answer frame (the truth at the right altitude — what I can share, what I can't YET with the real reason, never a lie that next month exposes), the can't-answer protocol (the difference between 'I don't know — I'll find out by Friday' and 'I can't discuss that yet, here's when I can'), the hostile-question move (answer the legitimate core, skip the barb, stay warm), the silence-filler for when no one asks (the questions I'd plant: 'something I'd ask if I were you is…'), and the follow-through rule: every 'I'll get back to you' logged and answered within the week — that's where credibility lives.

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