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Operations

Key Person Risk Map

Map who holds irreplaceable knowledge or access in your business, score the exposure, and build the cheap redundancy for the worst gaps.

Map my key-person risk. Team and duties: {{team_map}} (who does what, what only-they can do, systems they alone hold). Score each person: what stops-dead if they're out 6 weeks (revenue, compliance, customers affected), knowledge-vs-access split (undocumented know-how vs literal passwords and relationships), and likelihood-of-loss honestly (flight risk, retirement horizon, burnout signals). For the top exposures: the cheap redundancy per type — access (credential vault, second admin, documented today), knowledge (the teach-one-person rule, the recorded walkthrough — one hour of video beats a wiki nobody writes), and relationships (the introduce-a-second-contact ritual with key customers/suppliers). The one-page risk map format, and the quarterly re-check. Include me — the owner is usually the worst single point of failure.

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key-person-risk continuity knowledge

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