Templates for responding to public reviews — glowing, mixed, unfair, and legitimate complaints — that read human and protect the brand.
Write review response templates for {{business_type}} on {{platform}}. Our tone: {{tone}}.
Cover 5 scenarios: glowing 5-star (grateful without gushing), mixed 3-star with valid criticism (own it specifically), angry review with a legitimate complaint (apologise, take it offline, fix it), unfair/factually wrong review (correct politely for the AUDIENCE reading it, not the reviewer), and suspected fake (measured, flag-and-respond). Each under 80 words with a {personalise here} marker — copy-paste responses are worse than none.
Fields like {{ this }} are placeholders — replace them with your own details, or let Aria ask you for them.
This prompt runs with Aria connected to your email, files, CRM and 40+ other services — and you can schedule it to run automatically.
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