A structured save plan for a customer showing churn signals before their renewal: diagnosis, outreach, and the conversation that wins them back.
A renewal is at risk. Customer: {{customer}}, renewal date: {{date}}, warning signs: {{signals}} (usage drop, unanswered emails, sponsor left, complaint history).
Build a save play: most likely root cause ranked from my signals, the outreach message that gets a meeting without sounding panicked, the meeting plan (listen first — what 3 questions diagnose it), the save offers in escalating order (fix, success plan, concession) with when to use each, and the walk-away line — when we let it go gracefully and leave the door open.
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