Get real signal from reference checks: the questions that get past polite scripts, the listening guide, and the red flags in what's NOT said.
Script my reference checks for {{candidate}} ({{role}} — what I most need to verify: {{concerns}}). Questions that beat the polite script: the calibration opener ('how do you know them, how closely did you work?'), the specifics ('what did they actually own? what happened when X went wrong?'), the ranked question ('of the people you've managed in this kind of role, where do they sit?' — forces comparison), the growth edge asked safely ('what would their next manager need to know to get the best from them?'), the re-hire question with the pause after, and MY concern probed directly but neutrally. The listening guide: enthusiasm is data, hesitation is data, faint praise ('reliable, pleasant') on a leadership question is a flag. Plus: the back-channel ethics note and what I legally shouldn't ask.
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