Design in-product feedback prompts that get signal, not noise: the right question at the right moment, and what to do with each answer type.
Design in-app feedback prompts for {{product}} ({{moments}} — the places/moments we could ask). Per moment: the right question type (post-task: 'how hard was that?' single-tap; post-value: the NPS-style ask ONLY if we'll act on it; abandonment: 'what stopped you?' with an open field; feature-discovery: 'did this do what you expected?'), timing rules (after success, never mid-task; frequency caps so we don't train dismissal), the response routing (where each answer type goes and who reads it — feedback nobody reads is user-hostile theatre), and the closing-the-loop mechanic for the gold responses. Cap: 2 active prompts at once.
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