Responding to a Legal Threat

Help me triage this legal threat: {{letter}} (what it claims, who from — lawyer letterhead or angry individual, what they demand, deadline given, the actual history: {{my_side}}). Triage: the seriousness read (lawyer-drafted with particulars vs template bluster — the tells; either way, deadlines get respected), the immediate don'ts (don't reply angry, don't admit anything in writing, don't destroy ANYTHING — preservation duty starts now; don't discuss on social), the evidence assembly (my documents, messages, and timeline written while fresh — for my lawyer, not for sending), the merit honesty (from my side of the story: what's their strongest point? the claim I'd hate to defend), the response options (the holding reply that buys time professionally, the substantive response — usually lawyer-drafted, the without-prejudice settlement conversation when commercial sense beats being right, or the call-the-bluff silence — with when each fits), and the get-a-lawyer line: claim size, insurance notification (many policies REQUIRE prompt notice — check now), and the free first steps (law society referral, my insurer's legal line).

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