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Communication

Feedback Script (Situation-Behaviour-Impact)

Turn a vague frustration with someone into a specific, fair feedback conversation using the SBI structure — plus the opener that gets it started.

Help me give feedback. The person and our relationship: {{person}}. What's bothering me: {{frustration}}. What good would look like: {{desired}}.

Convert my vague frustration into: the specific SITUATION (when/where — one recent example), the observable BEHAVIOUR (what they did, no mind-reading or 'always/never'), the IMPACT (on work, team, or me — factual). Then script: the opener (permission + intent), the SBI delivery, the question that hands them the floor, and how to respond if they get defensive. Check: would a neutral observer agree with my behaviour description? If not, push back on me.

Fields like {{ this }} are placeholders — replace them with your own details, or let Aria ask you for them.

feedback conversations management

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