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Your champion just left the account. The playbook: map the gap, reach the successor before rivals do, and re-sell the value from scratch.
My champion is leaving/left. Account: {{account}} (their role, who remains, renewal date, what the champion drove, my other relationships there: {{relationships}}).
Run the play: immediate — the gracious note to the departing champion (they land somewhere new: future pipeline; ask nothing today except the successor intro), map the power gap (who inherits the budget? who used the product vs who paid?), the successor approach within 2 weeks (they inherit tools they didn't choose and often cut them — the meeting is a re-sell: their goals first, then value evidence tailored to a sceptic; do NOT open with 'continuing the great partnership'), the multi-thread repair (the 2-3 relationships to build now so this never repeats), and the risk-honest renewal reforecast. If the successor won't meet: the executive-to-executive route and the value-summary email that must stand alone.
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