Apologise to someone you've hurt — the full version: naming what you did, the impact, no 'but', and the repair offer.
Help me apologise. What happened: {{situation}} (what I did/said, who was hurt, how they reacted, our relationship, what I've said so far, my honest view — including any part of me that feels justified). Build: the real apology — name the specific thing ('I'm sorry I X' — not 'I'm sorry you felt'), the impact acknowledged (show I understand what it cost them), the no-but rule (the justification I'm tempted to add — identified and deleted; explanation can come later, IF they ask), the repair offer (what I'll do differently, concretely), and the space-giving close (they don't owe me instant forgiveness — the line that says so). Plus: the delivery call (in person > call > write, for THIS situation), the timing, and the follow-through note — the apology is the receipt; the changed behaviour is the payment.
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